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GENERAL INFORMATION:
Do you ship to Australia, USA, UK and Europe?
Yes! We ship in the USA and offer international shipping to Australia, UK, and other parts of Europe. USA orders enjoy free shipping on qualifying orders. International shipping times vary by destination — please see our Shipping Policy for full details.
How long does delivery take?
USA orders are typically delivered within 3–7 business days. International orders (Australia, UK, Europe) take 7–21 business days, depending on your location and chosen shipping method.
What brands do you carry?
We are proud to carry Chic and Raw — an award-winning crystal candle brand (Best Luxury Natural Candle 2021 & 2022) — as well as our own exclusive Juuvana home accessories line. We also stock a curated range of Christmas decorations, gifts, and pet accessories from quality suppliers.
What is Juuvana?
Juuvana is our own exclusive home accessories brand. Each Juuvana piece is designed to bring warmth, creativity, and a touch of magic into your home — from beautifully crafted candle holders to unique decorative accents.
What is Chic and Raw?
ChicandRaw is an award-winning luxury candle brand specialising in crystal-infused soy candles. Their candles are made with natural ingredients and contain real healing crystals inside. They won Best Luxury Natural Candle in both 2021 and 2022 — and we are thrilled to be an authorised stockist.
What is your returns policy?
We offer hassle-free returns within 30 days of purchase for items in their original condition. To start a return, please visit our Contact Us page, and we will guide you through the process. Please note that shipping costs for returns may apply unless the item is faulty.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other payment methods available at checkout, including Shop Pay and Apple Pay.
Do you have pet-friendly products?
Yes! We carry a range of pet accessories and gifts perfect for your furry friends. Browse our Pet Products collection to find stylish and practical items for dogs and cats.
My order arrived damaged — what do I do?
We are so sorry to hear that! Please contact us immediately via our Contact Us page with your order number and a photo of the damaged item. We will arrange a replacement or full refund as quickly as possible — your satisfaction is our priority.
How can we contact your Customer Service?
You can email us on support@daisys-choice.com. We always welcome your comments and feedback. For all enquiries, we will get back to you within the next business day.